Job Description

Job Description

Job Description

At State Department Federal Credit Union, our members are our number one priority. We strive to satisfy their financial needs by offering a variety of products and services at reasonable rates and delivering exceptional experiences while building lasting relationships.

We are looking for talented people who exhibit passion for helping others and a desire to be a collaborative team member.

SKILLS AND COMPETENCIES

We are currently seeking a full-time ACH Coordinator who will be responsible for processing incoming and outgoing ACH files, monitoring established ACH controls, resolving out of balance conditions, processing and acting on reclamations and tracer requests received from pay centers and researching and answering member and staff questions regarding ACH issues. Understanding of and experience with A2A and P2P processing and related services is highly desired. Accredited ACH Professional (AAP) or other payments certification preferred.

- 3 – 5 years of experience in ACH and banking operations including demonstrated knowledge of ACH rules and regulations.

- 2 years of college with completed coursework in related field (accounting, business, etc.).

- Strong knowledge of related rules and regulations required, to include NACHA, Regulations CC and E and all other related industry guidance.

- Experience with Federal Payments, ACH processing to include returns, reversals, DNEs, SDA, reclamations, disputes and NOCs. Experience receiving and originating payments is required.

- Ability to read and interpret credit union policies and procedures and governing federal and state laws, rules and regulations.

- Ability to write procedures, reports and correspondence and to communicate clearly and concisely - verbally and in writing.

- Ability to analyze and interpret member account activity to assist other credit union employees with adjustment and research needs.

- Experience with Fedline, as well as with Microsoft Office products such as Word, Excel, Access and Outlook.

- Ability to make knowledgeable and independent decisions using sound judgment.

- Ability to meet multiple daily deadlines in a fast paced work environment.

DUTIES AND RESPONSIBILITIES

- Prepare and process ACH files from all channels, ensuring compliance with all applicable regulations, guidelines, and procedures.

- Recommend policy and procedural changes regarding ACH processing.

- Review ACH reports and conduct related research.

- Audit and balance posted work and make necessary corrections and/or adjustments within 24 hours.

- Maintain current and complete resources for ACH processing and keep up-to-date with industry changes.

- Assist credit union staff, members, originators and paying agencies with ACH-related inquiries and research requests.

- Complete production schedule daily.

- Process and act on reclamations and tracer requests received from pay centers.

- Resolve out of balance conditions with Accounting Department.

- Assist with the development, testing, and implementation of new ACH products and services.

- Participate in annual internal and external audits of payments systems.

BENEFITS OF WORKING AT STATE DEPARTMENT FEDERAL CREDIT UNION INCLUDE:

- Working for a diverse and inclusive organization that values and respects team members.

- Work from home options may be available after Introductory Period

- 401k with 4% employer match plus an additional Safe Harbor Employer Contribution

- Generous Paid Time Off

- Tuition Reimbursement

- Commute/Parking Incentive Plan

- Comprehensive Medical, Dental and Vision Insurance Package

- Gym Reimbursement

- Company and Team Bonding Events

The above information has been designed to indicate the general nature and level of work performed by the ACH Coordinator. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.

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