Business Development Manager (Global Key Account) Job at Alibaba Cloud, Sunnyvale, CA

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  • Alibaba Cloud
  • Sunnyvale, CA

Job Description

About the role

Alibaba Cloud GKA team is looking for Business Development Managers based in Sunnyvale CA, United States.

In this capacity, you will play a key role within the Alibaba Cloud International GKA business development team to cultivate existing pipelines, develop new business opportunities, and carry out annual GAAP revenue in the global market. Your role should present a demonstrated ability and track records to drive increased cloud consumption in one or many verticals: Technology, Sports, Hospitality, Manufacture, Healthcare, Financial Services, etc.

You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are and provide them the best solutions for innovation in this AI Era.

Key responsibilities, but not limited to:

1. Customer Relationship Establishment & Business Opportunity Expansion

● Start conversations in the customer’s language, gain customer trust, discover product and technology needs, and form effective business opportunities.

● Identify customers' decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers' decision-makers, to obtain critical support in cooperation.

● Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.

2. Product & Technological Value Delivery

● Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products.,as well as the differentiated competitive advantages relative to competing companies, to convey the positioning of Alibaba Cloud as the best partner.

● Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solution Architect, independently explain the solutions matching the customer's business scenarios to customers, and communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

3. Cross-Function Collaboration

● Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve product usage problems, and make recommendations on how Alibaba Cloud offerings can fit in customer’s architecture and improve their IT efficiency

● Proactively Perform research to provide account intelligence, identify stakeholders, and build relationships/identify workloads in discussions with IT decision-makers and practitioners.

Requirements:

• 5+ years of experience in exceeding business goals in the technology industry with cloud computing solutions, with trackable sales records serving Fortune 500 Enterprises

• Ability to quickly establish trusting relationships with a customer-centric mindset

• Understanding of the technology, cloud computing solutions, and digital transformation from a business perspective.

• A natural team player with the ability to direct collaborative efforts of resources within a large organization, including internal resources, external resources, and other constituent groups as appropriate to help the team hit its overall revenue target; maintaining the highest standards of ethical conduct and integrity

• Exceptional organizational skills with the ability to manage several projects simultaneously with a sense of urgency

• Ability to work in a fast-paced environment; comfortable working in a truly global environment, across different time zones

• Expect 40% and above business travel

• Excellent interpersonal communication skills; presentation, public speaking, and written communication skills

• Languages: Native/Fluent in English, Fluent in Mandarin is a plus

The base pay range for this position at the commencement of employment is expected to be between $127,200/year and $200,000/year. However, base pay may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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