Job Description

Job Description

Job Description

Summary

Assists in examination and treatment of patient care under the direction of a provider.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Prepares treatment rooms for examination of patients and places instruments and equipment appropriately.
• Cleans and sterilizes instruments.
• Under the direction of the physician; collects specimens (including phlebotomy). This includes administration of some specific medications/immunizations.
• Inventories and orders medical supplies and materials.
• Cleans, stocks and maintains exam rooms, procedure rooms and assigned work area.
• Under the direction of the physician; follows procedures when obtaining physician approval on refills and documenting the change in the electronic medical system.
• Responsible for proactively assisting the Physician/Advanced Practice Provider as requested.
• Attends/Completes required meetings and in-service training.
• Participates in the CPI program for continuous quality improvement and risk management purposes.
• Participates in CPI program. Maintains compliance, is knowledgeable, and utilizes the guidelines of all state and federal laws and regulations as they pertain to the position including, but not limited to; Health Insurance Portability Accountability Act (HIPAA), Scope of Practice, Accreditation Standards, Occupational Safety and Health Administration (OSHA), Bureau of Primary Health Care/ Health Resources and Services Administration (BPHC/HRSA), National Committee for Quality Assurance/Patient Centered Medical Home (NCQA-PCMH), Centers for Medicare and Medicaid Services (CMS), Clinical Laboratory Improvement Amendment (CLIA), Joint Commission on Accreditation of healthcare Organizations (JCAHO), and other HRSA related regulatory functions and/or agencies that Family Circle of Care participates in.

Patient Centered Responsibilities

• Participates in team huddles to promote clear communication amongst care team and treating provider.
• Provides quality patient service by rooming patients in a timely manner.
• Responsible for assisting with patient flow through clinic.
• Interviews patients, obtaining needed information pertinent to the purpose of visit/patient condition and accurately communicating this information in the electronic medical record system and to the provider.
• Measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information in patients' charts.
• Schedules appointments, tests and laboratory services, entering appointment date and time, ensuring that schedule reflects appropriate clinician and effective use of clinical hours.
• Assists providers with patient related calls including giving results.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or General Education Degree (GED); Graduate from an accredited Medical Assistant program or 1-2 years’ experience in a medical professional environment required.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet Explorer Internet software, Electronic Medical Record software, and 10-key by touch data entry.

Equipment

Certificates, Licenses, Registrations

• CPR Certification, renewed every two years;
• Medical Assistant Certification from an accredited agency Required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee may need to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may be exposed to airborne particles, infectious disease, biohazardous waste, blood, and bodily fluids. Employee is required to follow all established blood born pathogen and hand washing procedures. The noise level in the work environment is moderate.

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