Community Services Officer - University Libraries, Public Services | University of Tennessee, Knoxville Job at University of Tennessee, Knoxville, Knoxville, TN

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  • University of Tennessee, Knoxville
  • Knoxville, TN

Job Description

Community Services Officer

Department: University Libraries, Public Services

Non-Exempt, MR03 Tuesday - Saturday, 12:30pm - 8:30pm

POSITION SUMMARY

The Library Community Service Officer (CSO) provides a uniformed security presence at the John C. Hodges Library for the purpose of maintaining a safe and secure environment throughout the building during operating hours (Tuesday-Saturday, 2nd shift). They will summon police officers or other emergency personnel, as needed. The CSO works with library staff to direct library users appropriately during every day operations (such as closing) and at times of emergencies. The Library CSO will work in a high traffic, highly visible public building on campus that is open 24/5 plus weekends when classes are in session. In addition to providing for the safety of library users and staff and the security of facilities, there is a responsibility to work with library staff in providing direction to appropriate service points and in promoting good will through responsive public service. A close working relationship among the library staff and the CSO is important to the position in order to maintain security and enforce policies. A good understanding of library policy and service philosophy, in addition to overall UT Police procedures and philosophy, is important.

Hours: Tuesday - Saturday, 12:30pm - 8:30pm

Job Tags

Weekend work, Saturday, Afternoon shift,

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