Job Description

Job Description

Job Description

Description:

The Medical Assistant - Urban Medicine Fellowship GAP Year Intern is responsible for understanding the use of and maintenance of medical equipment, medications, and electronic health records. They assist health care providers with routine medical procedures. They assist in delivery of primary care in an ambulatory setting with emphasis on prevention and health maintenance. The Medical Assistant functions in accordance with established policies and procedures within their scope of practice. This position reports to the Nurse Manager or Lead Medical Assistant.

As part of the Christ Health Center Urban Medicine Fellowship, the gap year intern will also have the following expectations:

· Commit to a full year of internship at Christ Health.

· Work creatively and collaboratively with CHC staff and volunteers to deliver services consistent with our mission, vision and values.

· Resolve conflicts productively, efficiently and in a professional manner.

· Maintain a clean, safe and organized work area and practices efficient use of supplies.

· Communicate effectively with supervisor about scheduling concerns/issues or for additional training needs.

· Represent Christ Health in the community with integrity.

· Commit to exemplary attendance. If you are unable to work your scheduled shift, notify your department supervisor immediately to let them know - as far in advance as possible.

· Participate in as many intern activities as possible

Major Duties & Responsibilities: Job Skills

· Interview patients to obtain and record medical history, vital statistics and information such as test results in electronic medical records

· Show patients to examination rooms and prepare them for the provider

· Explain treatment procedures, medications and providers’ instructions to patients

· Prepare and stock treatment rooms for patient examinations, keeping the rooms neat and disposal of contaminated supplies

· Perform general office duties to include back up to answering telephones, and scheduling appointments

· Prepare and administer medications/immunizations

· Assists with recognizing the needs and concerns of people within their cultural framework, and maintains constructive relationships in dealing with them

· Understands CHC’s relationship with the community and maintains a positive image and relationships

· Assists with initiating, implementing, and documenting patient and family teaching and documenting their response to teaching. This includes: preventative health teaching, patient/family’s perceptions of illness/problems and adaptation to care, all phone calls, and, identifies unsafe patient environment and intervenes responsibly.

· Maintains open communication with the Registered Nurses, Clinical Director, Mid-level providers, Physicians and other staff, reporting patient progress, abnormal diagnostic/assessment data, and notable health changes.

· Interprets CHC’s services and policies to patients and families

· Assists with the coordination of patient flow for efficiency of providers giving care as deemed necessary by the nurse manager.

· Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.

· Relieves and substitutes for other staff in other clinical areas as needed for clinic operations and/or other clerical staff as needed.

· Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. Each clinical Core Care Team providing care to patients will be comprised of at least one provider and at least one medical assistant. The Core Care Team members are expected to meet each morning prior to seeing the first patient, and review the Huddle Task List for that day

· Performs other duties as assigned.

Required Skills/abilities

· Excellent verbal and written communications skills.

· Requires effective interpersonal skills in a multi-cultural setting (Bi-Lingual in Spanish is preferred)

· Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast paced environment and ability to prioritize work.

· Proficient in Microsoft Office (Word, Excel, Outlook)

Qualification, Education, Experience

· High School Diploma

· Some College preferred

Attendance Standards

Punctual and dependent for assigned/confirmed shifts

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.

Reasoning Ability

The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.

Physical/Mental Demands

· Work requires the ability to lift objects weighing up to 20 pounds

· Work requires ability to carry objects weighing up to 20 pounds.

· Work requires ability to sit +/- 90% of the time.

· Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual

dexterity and to communicate with others.

· Work requires proofreading and checking documents for accuracy.

· Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.

· OSHA personal exposure risk category II.

· Airborne personal exposure risk category I.

Environmental/Working Conditions

Normal office environment. Full-time position. Position requires some local travel and occasional out of town travel through the year to attend various regional and national conferences and trainings.

Cultural Expectations

· Understands Christ Health Center Mission Statement and Values

· Consistently displays Christ Health Center’s Mission on a daily basis

· Treats patients, visitors and co-workers with love and respect

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