Job Description
Lane & Associates Family Dentistry is seeking an experienced Dental Office Manager to lead our amazing Durham Miami team! We offer:
Competitive pay!
Insurance Coverage after 90 days of employment (Health, Vision, Life, Disability, FSA/HSA, and Dental)
Quarterly Performance bonus potential!
401K employer contribution plan!
Paid holidays and paid time off!
In House Paid Training!
Off at 2PM Fridays!
Uniform Allowance!
Company social events & fun social media campaigns throughout the year!
Volunteer opportunities to earn Smile Squad points to redeem for prizes!
Birthday and Work Anniversary surprises sent directly from the owners!
and so much more!
Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!
Overall Responsibility:
The Office Manager oversees the daily operations of the dental office by ensuring compliance with company policies, managing employee and patient relations, and to increase production and collections while increasing staff morale and patient satisfaction.
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
Effectively manages patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses
Increases and stimulates new patient growth
Works in collaboration with the regional director and the marketing department to ensure that all office marketing needs are met.
Helps drive staff to get five-star online patient reviews
Responds to doctor, patient, and employee inquiries and seeks assistance when necessary
Oversees daily close out functions as well as daily deposit and month end with corporate office
Ensures that necessary reports are forwarded to the corporate office in a timely manner
Handles patient complaints
Helps train employees after their initial basic training program throughout their time in the office.
Daily maintenance of office doctor/patient ratio needs
Plans, assigns, and directs work of office staff and directly supervises dental office and staff
Appraises performance, rewards, and coaches' employees
Conducts monthly staff meetings and morning huddles
Addresses complaints and resolves problems
Is responsible for office supply quarterly inventory
Other duties as assigned
Skills & Attributes:
Outstanding leadership, conflict resolution, coaching skills
Work efficiently in a rapidly changing environment
Exceptional customer service skills
Strong interpersonal and communication skills
Professional appearance and demeanor
Computer proficiency
Job Specifications:
High School Diploma or GED
A minimum of 1-2 years dental experience in a management role
A minimum of 2+ years in a dental office environment
Denticon experience is a plus!
Ability to lift 15-20lbs
Dr Lane & Associates
Job Tags
Holiday work, Day shift,