Job Description

Job Description

Job Description

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE

“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023 and 2024!

Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda and Tunkhannock

Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. We particularly encourage applications from historically underrepresented groups including women and minorities. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please .

ESSENTIAL FUNCTIONS:

1. Serve as a dispatch answering incoming phone calls and directing to appropriate staff - which can be emergencies or non-emergencies.
2. Manage all office administrative operations, including maintaining organized and accurate office files, preparing correspondence, scheduling meetings, appointments and training, and processing mail.,

1. Assist the Director and Associate Director with maintaining and updating the department schedule.
2. Assist the Director and Associate Director with the scheduling and organizing of departmental and institutional training programs, college and community events, along with fleet management/parking.
3. Assist with mandated Clery and Title IX reporting procedures and compiling data for the Annual Security Report. Additionally assist in gathering, compiling and analyzing student outcomes data relevant to the department.
4. Support directors and shift leads in communication, physical security and task completion related to end of shift and incident reports both internally and with external departments. Create and manage calendars for officer specific training, licensing and certification/expirations.
5. Assist the department with retrieving and saving camera footage to provide to outside agencies as needed.
6. Order office supplies, uniforms and equipment for the department as well as keeping all required vendor licenses and memberships current insuring that requisitions and purchase orders are completed in a timely manner.
7. Assist with management of the department budget through monitoring of Purchase Orders and Requisitions.
8. Coordinate and maintain relationships with all Public Safety vendors.
9. Assist the department with generating photo ID cards for students, faculty and staff.
10. Key liaison for student engagement initiatives including Fire Safety Day, crime prevention seminars and FBI programs.
11. Assist with all aspects of customer service across the community.
12. Any additional duties assigned by the Director or Associate Director.

KEY COMPETENCIES:

1. Ability to manage and prioritize the responsibilities associated with a fast-paced, multi-task office.
2. Excellent office management skills.
3. Ability to communicate professionally
4. Strong interpersonal and customer service skills, with the ability to relate to a diverse student population.
5. Detail-oriented to accomplish complex tasks.
6. Proficient in Microsoft 365 and various software programs related to the College and the Public Safety Department for data entry and general use (Jenzabar, Starfish, MS Teams, Spot AI, C-Cure 9000, Power DMS)
7. This position requires the ability to keep sensitive information confidential adhering to federal regulations including FERPA, VAWA, Title IX and the Clery Act.

EDUCATION:

- High School diploma required.

- Associate degree preferred.

EXPERIENCE:

- Previous office management experience preferred.

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- Prior experience working with a diverse student population preferred.

- Experience working in a Public Safety Office preferred.

Applications will only be accepted via online. Deadline for applications, December 24th, 2024. No phone calls, please.

In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.

Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.

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