Restaurant Hostess Job at The Global Ambassador Hotel, Phoenix, AZ

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  • The Global Ambassador Hotel
  • Phoenix, AZ

Job Description

Job Description

Job Description

Why The Global Ambassador  

  • Competitive rates
  • Benefits available when you work 25 hours per week-including medical, dental, vision and more 
  • Paid time off 
  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 
  • Work with a dedicated team committed to redefining hospitality in Phoenix. 
  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

 

Who We Are  

Hospitality refined for a global mindset.  

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service. 

 

What You'll Do  

  • Warmly greet and seat restaurant guests 

  • Manage restaurant guest flow and seating efficiency 

  • Monitor and maintain adequate table availability 

  • Address guest concerns and requests in a timely manner 

  • Work closely with restaurant management and wait staff 

  • Maintain a professional, friendly, and hospitable presence 

  • Ensure reception and waiting areas are properly supplied and set up 

  • Other duties as assigned to support restaurant operations 

  • When possible, open the front door for guests entering or leaving the restaurant

  • When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time

  • Call out name and number of party when tables become available

  • Accommodate special seating requests for guests whenever possible

  • Seat guests based on guest preferences and balancing of guest flow in service stations

  • Upon seating, offer guests a menu and inspect table for proper presentation and completeness

  • Thank guests as they leave and invite them to return

  • Answer incoming phone calls; take complete messages, complete timely call backs

 

Qualifications  

  • Previous hosting/restaurant experience preferred 

  • Excellent interpersonal and communication skills 

  • Ability to multi-task and work in a fast-paced environment 

  • Must have a great personality, desire to serve guests, and enjoy working as part of a team

  • Passion for providing outstanding guest service 

  • Professional appearance and demeanor 

  • Must be able to work on holidays and/or weekends 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.  

We use eVerify to confirm U.S. Employment eligibility.

Job Tags

Holiday work, Weekend work,

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