Job Description

RN Triage - ENT Referral Specialist at Sanford Health summary:

The RN Triage - ENT Referral Specialist role involves managing referrals and scheduling for an ENT department within Sanford Health. The specialist reviews, assigns, and coordinates patient referrals, ensuring timely care for both adult and pediatric patients. This full-time position emphasizes collaboration with healthcare providers and may offer remote work options, providing an excellent work/life balance for nurses in the Fargo, ND area.

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Broadway Clinic

Location: Fargo, ND

Address: 737 Broadway N, Fargo, ND 58102, USA

Shift: Day

Job Schedule: Full time

Weekly Hours: 40.00

Salary Range: $29.50 - $44.50

Department Details

ENT is a subspecialized department that receives an average of 40 referrals per day that require nursing review. The RN will specialize in referral and scheduling. The RN is responsible for reviewing all department referrals to ensure timely scheduling, accurate subspecialty assignment, and appropriate provider selection.

• Review and assess every ENT referral every day for both adult and pediatric patients.
• Collect and interpret clinical information to direct accurate and efficient scheduling.
• Assign referrals to appropriate providers and subspecialties.
• Coordinate care within the ENT department, collaborating with referring providers and other departments as needed.

This is potentially a work from home position with work/life balance!

Candidate must reside near the Fargo, ND area.

Job Summary

Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with

appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.

Qualifications

Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred.

One year of healthcare experience preferred.

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed. Obtains and subsequently maintains required department specific competencies and certifications. Obtains and subsequently maintains required department specific competencies and certifications.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0206745

Job Function: Nursing

Featured: No

Keywords:

RN Triage, ENT, Referral Specialist, healthcare, nursing, patient scheduling, telehealth, collaboration, Fargo ND, care coordination

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