Job Description

Job Description and Duties

This position is located at the DMV Investigations District Office in Los Angeles.

The Investigations Division is seeking two enthusiastic and dependable professionals for public contact and customer service. The incumbents will directly support the activities and responsibilities of an area command, district office, and headquarters units; collect, organize and analyze documents related to assigned cases; schedule appointments with applicants through phone and/or written formats; conduct in-person interviews with applicants and verify documents presented to authenticate applicant’s identity; assist investigations offices with the more routine phases of administrative and criminal licensee enforcement investigations; gather and analyze evidence; formulate graphs and charts; assist in the preparation of reports of investigation; load, transport, catalog and store evidence; assist in search warrant execution, assist on surveillance in a support capacity; monitor statistics and prepare reports through use of various databases; and perform other duties as required.

Desirable qualifications: a positive attitude; bilingual fluency and/or ability to work through a translator; superior customer service skills; and law enforcement knowledge.

This is a non-sworn position.

This Limited Term position may be extended to 24 months and may become Permanent.

The  Investigator  employment list will be used as an appropriate list to fill this position.  List eligibles on the  Investigator  employment list may apply for this position.  If the selected candidate is on the  Investigator  employment list, they will be hired in the classification of  Special Investigator Assistant  and will maintain their eligibility on the  Investigator  employment list.

All eligible applicants may apply.  A training and development assignment may be considered.  SROA/Surplus candidates are encouraged to apply. 

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch.  Fingerprint/Criminal Record Clearance is required before hire.  The Salary Range shown is the minimum and maximum for a full-time appointment.  Salaries for part-time and/or intermittent appointments may vary.  Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the “ EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING ” box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date.  Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Selected candidate will be required to participate in the DMV Employee Pull Notice Program.

Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time. 

U sing the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.  Advertisement may be used for subsequent vacancies within 180 days.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age.  Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment.  If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification.   If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position.  Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Benefits

The Department of Motor Vehicles and the State of California offer many benefits to its employees.  These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

• Benefits summary -
• Benefits afforded by membership in the California Public Employees’ Retirement System - (click on “CalPERS”)
• Benefits and protections provided to public employees by the State Civil Service -
• Job descriptions and pay scales -

Job Application Package Checklist

Contrary to the “How To Apply” and “Alternate Application Process” sections of this job posting, the Job Application Package Checklist is not required.  However, applicants must submit all Required Application Documents identified under the “Application Instructions” section by the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Job Tags

Permanent employment, Full time, Part time, Relocation,

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