Job Description

Station Leader – Burlingame, CA

Our client is looking for a dynamic, hands-on leader to join our team as a Station Leader at our San Francisco location. This role is ideal for someone passionate about operational excellence, team building, and fostering a culture of accountability and collaboration.

Our client provides reliable and efficient ground transportation services to and from airports across the United States. Their mission is to deliver world-class service while prioritizing safety and operational efficiency.

What They Offer:

• Competitive salary: Up to $125,000 annually (Can go higher commensurate with experience)
• Monthly bonus opportunities of up to 20%
• Comprehensive benefits package:
• 401(k) with company matching
• Health, dental, vision, and life insurance
• Paid time off
• Career growth opportunities in a supportive environment

Key Responsibilities:

• Team Leadership and Culture Development:
• Recruit, train, and mentor a high-performing team dedicated to delivering exceptional service.
• Cultivate a workplace culture that values collaboration, accountability, and professional growth.
• Identify and develop talent within the team, fostering leadership opportunities and career advancement.
• Operational Management:
• Oversee daily station operations, including scheduling, resource allocation, and ensuring compliance with all company policies and standards.
• Manage service delivery to ensure all client commitments are met with efficiency and professionalism.
• Implement and monitor standard operating procedures to maintain high operational standards.
• Safety and Compliance:
• Ensure all team members prioritize safety in daily operations and comply with federal, state, and local regulations.
• Conduct regular inspections of vehicles and equipment, ensuring proper maintenance and documentation.
• Investigate and report incidents or accidents, ensuring timely resolution and compliance with company protocols.
• Problem Solving and Decision Making:
• Address and resolve operational challenges, including service disruptions and personnel issues.
• Collaborate with dispatch and other departments to identify and implement process improvements.
• Provide hands-on support to team members to ensure smooth daily operations.
• Financial and Budgetary Oversight:
• Assist in the preparation and management of station budgets, ensuring financial goals are met.
• Monitor expenses and implement cost-saving measures without compromising service quality.
• Client and Stakeholder Engagement:
• Maintain strong relationships with clients, ensuring their needs are consistently met or exceeded.
• Respond promptly to client inquiries, complaints, and feedback to enhance service satisfaction.

Location:

This is an on-site role at their San Francisco station located at Burlingame, CA .

Are you ready to lead a team, drive operational excellence, and contribute to the success of a leading transportation provider? Apply now and make a difference in the transportation industry!

Job Type: Full-time

Pay: Up to $125,000 per year + bonuses

Schedule:

• Day, evening, and night shifts
• Weekend availability

Join us and be part of a team committed to innovation, safety, and exceptional service.

Requirements

What We’re Looking For:

• Proven leadership experience in transportation, hospitality, or related industries.
• A hands-on, proactive approach to management and problem-solving.
• Strong interpersonal and communication skills with the ability to motivate and inspire a team.
• Flexibility to work in a 24/7 operational environment, including weekends, evenings, and holidays.
• A valid driver’s license with a clean driving record (preferred).
• 5+ years of transportation experience (management experience highly desired).
• A passion for mentoring and team building.

What Makes You Stand Out:

• You must be a dynamic leader who thrives on HANDS-ON responsibility and making a tangible impact.

This is a great opportunity for a person driven to succeed and looking for a career growth opportunity. If this sounds like a good fit for you, I can tell you all about the company and opportunity, let’s have a confidential conversation. You can reach me at 303-947-9490 (cell) and mark@crabtreeandeller.com . Thanks! Mark Crabtree

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