Job Description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. 

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. 

Our  Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity. 

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Schedule:

This is a full-time opportunity 

Pay Information:

$21.00 - $25.00 per hour/DOE

Locations:

Gentle Dental Riverside
3630 Central Ave.
Suite 6
Riverside, CA 92506, USA

Gentle Dental Riverside Tyler Village
10168 Indiana Ave.
Riverside, CA 92503, USA

Gentle Dental Apple Valley
18245 Highway 18
Suites 3 & 4
Apple Valley, CA 92307, USA

Gentle Dental Hesperia
16455 Main St.
Suite 17
Hesperia, CA 92345, USA

Gentle Dental Norco
1260 Hamner Ave.
Suites C & D
Norco, CA 92860, USA

Gentle Dental Foothill
8880 E. Foothill Blvd.
Rancho Cucamonga, CA 91730, USA

Gentle Dental Perris
2560 North Perris Blvd.
Suite F-1
Perris, CA 92571, USA

Qualifications:

• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Ortho

• Computer literate a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus. 

Duties & Responsibilities: 

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.

Education

• High School or better

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