Hospice Triage Nurse Salary: $80-89k/yr BOE Schedule: Friday 4:00 PM- Monday 8:00 AM Location: REMOTE Requirements of the Triage Nurse: * Licensed Registered Nurse in state of practice * BLS Certified * Excellence in communication and interpersonal skills to build rapport with patients and families. * Effective oral communication skills to interview patients and explain next steps as well as to pass information on to other members of the care team * Familiarity with medical records, word processing, and email software programs About the Triage Nurse role: * Answer triage calls during assigned shifts while maintaining a calm, reassuring presence during emotionally intense situations. * Prioritize and respond to urgent calls promptly. * Providing guidance on managing hospice-related symptoms like pain, nausea, and difficulty breathing, recommending appropriate medication adjustments or interventions. * Collaborating with the interdisciplinary team, including physicians, case managers, and other hospice staff, to ensure seamless care coordination and follow-up. * Educating patients, families, and caregivers on the dying process, end-of-life care, and symptom management techniques. * Accurately documenting all patient interactions, interventions, and follow-up actions in the electronic medical record. * Updating patient health information systems with notes * Use clinical judgment to evaluate symptom severity and urgency, and triage patient and caregiver calls to determine the appropriate level of care. * Provide emotional support and education to families and caregivers over the phone. * Assist caregivers with crisis management and problem-solving. * Accurately document all interactions, assessments, interventions, and follow-up. * Ensure compliance with state, federal, and hospice agency regulations and protocols. * Any other tasks assigned. Why work with Care 360 Hospice: * Medical, dental, and vision health Insurance * Paid Time Off * 401(k) Matching * Life Insurance * Growth opportunities
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